> ## Documentation Index
> Fetch the complete documentation index at: https://docs.winedirectfulfillment.com/llms.txt
> Use this file to discover all available pages before exploring further.

# UPS Reschedule Delivery Request 

> You can now reschedule the delivery date of any UPS order that has been shipped directly from the WineDirect Fulfillment portal!

<Info>
  This new shipping management feature will be rolled out to users who already have Redirect/Recall access over the next few weeks.  Here's what you'll see:
</Info>

### How to Reschedule the Delivery of an Order

1. Locate the order number within the Shipments tab and click the three-dot icon to the right of the container/tracking and scroll down to **Reschedule This Container**:

<img src="https://mintcdn.com/winedirectfulfillment/cZEw-HIKCdn8BOC7/images/reschedule_1.png?fit=max&auto=format&n=cZEw-HIKCdn8BOC7&q=85&s=83e2fa783de2903e1d02fda034d15417" alt="Reschedule 1 Pn" width="1622" height="328" data-path="images/reschedule_1.png" />

2. Once this appears, you can click the calendar icon to select the new requested ship date and click **Reschedule**:

<img src="https://mintcdn.com/winedirectfulfillment/cZEw-HIKCdn8BOC7/images/reschedule_2.png?fit=max&auto=format&n=cZEw-HIKCdn8BOC7&q=85&s=aea87061f0aba913ee65961ad9622919" alt="Reschedule 2 Pn" width="591" height="524" data-path="images/reschedule_2.png" />

<img src="https://mintcdn.com/winedirectfulfillment/cZEw-HIKCdn8BOC7/images/reschedule_3.png?fit=max&auto=format&n=cZEw-HIKCdn8BOC7&q=85&s=a99ff31e70bd97b6c4fd06e5ac23264e" alt="Reschedule 3 Pn" width="635" height="661" data-path="images/reschedule_3.png" />

3. The system will display a confirmation box showing the changes made and confirming that the reschedule request was successfully submitted to the carrier.

<img src="https://mintcdn.com/winedirectfulfillment/stLOhwFsbrt_9hqQ/images/reschedule_4.png?fit=max&auto=format&n=stLOhwFsbrt_9hqQ&q=85&s=dcc6b723c392e43c6d57c913203880b8" alt="Reschedule 4 Pn" width="727" height="371" data-path="images/reschedule_4.png" />

<Info>
  At this time, in-system rescheduling of the delivery of an order is only available for UPS-level packages.  For all other actions and carrier requests, please email: [csoperations@winedirectfulfillment.com](mailto:csoperations@winedirectfulfillment.com)
</Info>