# WineDirectFulfillment ## Docs - [API Rate Limits](https://docs.winedirectfulfillment.com/api-guide/api-rate-limits.md): This document provides technical guidance for integrating with the Get Order Detail API. It includes usage limits and recommended best practices to ensure stable and efficient data retrieval. - [WineDirect Fulfillment API Guide](https://docs.winedirectfulfillment.com/api-guide/introduction.md): Introduction to the WineDirect Fulfillment API Gateway - [Creates an Access Token for an API User](https://docs.winedirectfulfillment.com/api-reference/accesstoken/creates-an-access-token-for-an-api-user.md): Call no more than once in 8 hours. You must cache this token locally - [Once authenticated, how long does the Auth token have left before it expires.](https://docs.winedirectfulfillment.com/api-reference/accesstoken/once-authenticated-how-long-does-the-auth-token-have-left-before-it-expires.md) - [Once authenticated, use this see what permission you have and which accounts you have access to.](https://docs.winedirectfulfillment.com/api-reference/accesstoken/once-authenticated-use-this-see-what-permission-you-have-and-which-accounts-you-have-access-to.md) - [Once authenticated, use this to test your logged in status](https://docs.winedirectfulfillment.com/api-reference/accesstoken/once-authenticated-use-this-to-test-your-logged-in-status.md): If it fails, then call /AccessToken to generate a new token - [Gets a list of Invoices based on a query](https://docs.winedirectfulfillment.com/api-reference/finances/gets-a-list-of-invoices-based-on-a-query.md) - [Gets the invoice line items for an invoice](https://docs.winedirectfulfillment.com/api-reference/finances/gets-the-invoice-line-items-for-an-invoice.md) - [Creates a request to move inventory](https://docs.winedirectfulfillment.com/api-reference/inventories/creates-a-request-to-move-inventory.md) - [Gets a list of inventory Activity](https://docs.winedirectfulfillment.com/api-reference/inventories/gets-a-list-of-inventory-activity.md) - [Gets a list of owned inventory](https://docs.winedirectfulfillment.com/api-reference/inventories/gets-a-list-of-owned-inventory.md): Indicate the Warehouse OR the SKU. You can't use both in a query. - [Gets a list of sellable inventory.](https://docs.winedirectfulfillment.com/api-reference/inventories/gets-a-list-of-sellable-inventory.md): If you specify the SKU, then other query parameters are ignored. - [Gets a list of subinventories for specified customer](https://docs.winedirectfulfillment.com/api-reference/inventories/gets-a-list-of-subinventories-for-specified-customer.md) - [Gets a list of warehouses for specified customer](https://docs.winedirectfulfillment.com/api-reference/inventories/gets-a-list-of-warehouses-for-specified-customer.md) - [Deletes/Cancels an existing order.](https://docs.winedirectfulfillment.com/api-reference/orders/deletescancels-an-existing-order.md) - [Gets a list of order statuses in the WineDirect interface system](https://docs.winedirectfulfillment.com/api-reference/orders/gets-a-list-of-order-statuses-in-the-winedirect-interface-system.md) - [Gets a list of packing slips based on a list of IDs](https://docs.winedirectfulfillment.com/api-reference/orders/gets-a-list-of-packing-slips-based-on-a-list-of-ids.md) - [Gets a list of packing slips for an AccountNumber](https://docs.winedirectfulfillment.com/api-reference/orders/gets-a-list-of-packing-slips-for-an-accountnumber.md) - [Gets a list orders on hold which can be updated via the Bulk Update endpoint](https://docs.winedirectfulfillment.com/api-reference/orders/gets-a-list-orders-on-hold-which-can-be-updated-via-the-bulk-update-endpoint.md) - [Gets a packing slip](https://docs.winedirectfulfillment.com/api-reference/orders/gets-a-packing-slip.md) - [Gets a single order based on the order number.](https://docs.winedirectfulfillment.com/api-reference/orders/gets-a-single-order-based-on-the-order-number.md): Use the GET /Orders/Detail endpoint for a full detailed order - [Gets multiple orders.](https://docs.winedirectfulfillment.com/api-reference/orders/gets-multiple-orders.md): Use the GET /Orders/Detail endpoint for a full detailed order - [Gets the full detail about an order](https://docs.winedirectfulfillment.com/api-reference/orders/gets-the-full-detail-about-an-order.md) - [Queues a list of orders to be updated with new properties.](https://docs.winedirectfulfillment.com/api-reference/orders/queues-a-list-of-orders-to-be-updated-with-new-properties.md): Use the GET /BulkOrder to get a list of orders which can be updated. This update can take several minutes to complete. All values are optional, but at least one must be filled in. - [Updates an existing order.](https://docs.winedirectfulfillment.com/api-reference/orders/updates-an-existing-order.md): Use the GET /Orders/Details to get the current values of the order to use in this update call. This will update the Line Items, details and ShipTo address of the order. Address is optional, all other values are required. - [Uploads many orders all at once in a batch into a queue which can take 15 minutes to process. ](https://docs.winedirectfulfillment.com/api-reference/orders/uploads-many-orders-all-at-once-in-a-batch-into-a-queue-which-can-take-15-minutes-to-process.md): This functionality closely mirrors the WineDirect Portal's Bulk Upload. Please visit: https://fulfillment.winedirect.com/orders/upload for more details - [Creates a Bom Product](https://docs.winedirectfulfillment.com/api-reference/products/creates-a-bom-product.md) - [Creates a Non Wine Product](https://docs.winedirectfulfillment.com/api-reference/products/creates-a-non-wine-product.md) - [Creates a Wine Product](https://docs.winedirectfulfillment.com/api-reference/products/creates-a-wine-product.md) - [Deletes a Product](https://docs.winedirectfulfillment.com/api-reference/products/deletes-a-product.md) - [Gets full product detail.](https://docs.winedirectfulfillment.com/api-reference/products/gets-full-product-detail.md) - [Search for products that you are able to sell from the fulfillment system. ](https://docs.winedirectfulfillment.com/api-reference/products/search-for-products-that-you-are-able-to-sell-from-the-fulfillment-system.md): This listing can include items which you own and supply to WineDirect along with any items supplied by other companies - [Search for products that you supply to the fulfillment system.](https://docs.winedirectfulfillment.com/api-reference/products/search-for-products-that-you-supply-to-the-fulfillment-system.md) - [Updates a Bom Product](https://docs.winedirectfulfillment.com/api-reference/products/updates-a-bom-product.md) - [Updates a Non Wine Product](https://docs.winedirectfulfillment.com/api-reference/products/updates-a-non-wine-product.md) - [Updates a Wine Product](https://docs.winedirectfulfillment.com/api-reference/products/updates-a-wine-product.md) - [Gets a list of FedEx or UPS store locations where a hold of a shipment for an order is possible](https://docs.winedirectfulfillment.com/api-reference/shipments/gets-a-list-of-fedex-or-ups-store-locations-where-a-hold-of-a-shipment-for-an-order-is-possible.md) - [Gets a list of order returns with details and optional personalizations](https://docs.winedirectfulfillment.com/api-reference/shipments/gets-a-list-of-order-returns-with-details-and-optional-personalizations.md) - [Gets a list of Shipment Updates](https://docs.winedirectfulfillment.com/api-reference/shipments/gets-a-list-of-shipment-updates.md) - [Gets a list of shipments](https://docs.winedirectfulfillment.com/api-reference/shipments/gets-a-list-of-shipments.md) - [Gets a single shipment with detail](https://docs.winedirectfulfillment.com/api-reference/shipments/gets-a-single-shipment-with-detail.md) - [Cancels an Inventory-IN request to be processed by WineDirect](https://docs.winedirectfulfillment.com/api-reference/transfers/cancels-an-inventory-in-request-to-be-processed-by-winedirect.md) - [Cancels specific inventory-out in the WineDirect fulfillment system](https://docs.winedirectfulfillment.com/api-reference/transfers/cancels-specific-inventory-out-in-the-winedirect-fulfillment-system.md) - [Create an inter-warehouse Transfer.](https://docs.winedirectfulfillment.com/api-reference/transfers/create-an-inter-warehouse-transfer.md) - [Create and submit an inventory OUT in the WineDirect fulfillment system](https://docs.winedirectfulfillment.com/api-reference/transfers/create-and-submit-an-inventory-out-in-the-winedirect-fulfillment-system.md) - [Creates a new Inventory-IN request ready to be Submitted in a subsequent step](https://docs.winedirectfulfillment.com/api-reference/transfers/creates-a-new-inventory-in-request-ready-to-be-submitted-in-a-subsequent-step.md) - [Gets a detailed of a specific inventory-out in the WineDirect fulfillment system](https://docs.winedirectfulfillment.com/api-reference/transfers/gets-a-detailed-of-a-specific-inventory-out-in-the-winedirect-fulfillment-system.md) - [Gets a list of inventory-in orders within the WineDirect fulfillment system](https://docs.winedirectfulfillment.com/api-reference/transfers/gets-a-list-of-inventory-in-orders-within-the-winedirect-fulfillment-system.md) - [Gets a list of inventory-out orders within the WineDirect fulfillment system](https://docs.winedirectfulfillment.com/api-reference/transfers/gets-a-list-of-inventory-out-orders-within-the-winedirect-fulfillment-system.md) - [Gets a single Inter-Center Transfer](https://docs.winedirectfulfillment.com/api-reference/transfers/gets-a-single-inter-center-transfer.md): Sample Request (To get the Transfer) GET /TRAN-1234 - [Gets the details about a specific inventory-in orders within the WineDirect fulfillment system](https://docs.winedirectfulfillment.com/api-reference/transfers/gets-the-details-about-a-specific-inventory-in-orders-within-the-winedirect-fulfillment-system.md) - [Query the Inter-Center Transfer system for transfers](https://docs.winedirectfulfillment.com/api-reference/transfers/query-the-inter-center-transfer-system-for-transfers.md) - [Submits an Inventory-IN request to be processed by WineDirect](https://docs.winedirectfulfillment.com/api-reference/transfers/submits-an-inventory-in-request-to-be-processed-by-winedirect.md) - [Advanced Analytics Homepage](https://docs.winedirectfulfillment.com/documentation/Advanced-Analytics/Advanced-Homepage.md): This article will list the segments of the Advanced Analytics feature and the different reports it offers. - [Low Inventory Report](https://docs.winedirectfulfillment.com/documentation/Advanced-Analytics/Low-Inventory-Report.md): Determine when available inventory quantity drops below a customizable threshold and configure scheduled exports to be used as low inventory action item notifications with the Low Inventory Report! - [Exceptions Report](https://docs.winedirectfulfillment.com/documentation/Advanced-Analytics/exceptions-report.md) - [WineDirect Fulfillment Carrier Partners](https://docs.winedirectfulfillment.com/documentation/CarrierPartners/carrierpartners.md): WineDirect Fulfillment partners with a range of final-mile carriers to support your business goals and meet your customers' delivery preferences. Best of all, there are no additional surcharges based on carrier selection—you’re free to choose the carrier that works best for you without any added fin… - [UPS](https://docs.winedirectfulfillment.com/documentation/CarrierPartners/ups.md) - [API Activity Tracker and Quarantined Orders](https://docs.winedirectfulfillment.com/documentation/administration/api-activity-tracker-quarantined-orders.md): Enhanced Portal API Activity Tracker for troubleshooting order transmission and integration issues - [Pickup/Delivery Locations](https://docs.winedirectfulfillment.com/documentation/administration/pickup-delivery-locations.md): Configuration and listing of all physical addresses saved for inventory pickup and drop-off locations - [Portal Account](https://docs.winedirectfulfillment.com/documentation/administration/portal-account.md): Account settings, preferences, and customer/supplier access management in the portal - [Exception](https://docs.winedirectfulfillment.com/documentation/administration/templates/exceptions.md): Delivery Exception Notifications for customer communication when carrier exceptions are reported. - [Out For Delivery](https://docs.winedirectfulfillment.com/documentation/administration/templates/out-for-delivery.md): Out for Delivery Notifications for customer communication when carrier scans that they are out for delivery. - [Shipment](https://docs.winedirectfulfillment.com/documentation/administration/templates/shipments.md): Shipment Notifications template configuration and customization for tracking communication. - [Compliance](https://docs.winedirectfulfillment.com/documentation/compliance/compliance.md): Setup of compliance configuration for a client based on the information provided by the client - [2026 Holiday Shipping Timeline](https://docs.winedirectfulfillment.com/documentation/dashboard/2026-holiday-shipping-timeline.md): Please click the link below to obtain the timeline for the 2026 Holiday Order submission deadline. This timeline includes all carrier service levels, including temp-control routes, as well as hours of operation for WineDirect Fulfillment. - [Fulfillment Homepage Dashboard](https://docs.winedirectfulfillment.com/documentation/dashboard/fulfillment-homepage-dashboard.md): The WineDirect Fulfillment dashboard provides an overview of the client’s account, including customizing report widgets, open orders, orders imported by day, current shipments by status, recent transfers, and additional news and memos by WineDirect Fulfillment. In this article, we will cover all sec… - [Invoices](https://docs.winedirectfulfillment.com/documentation/finance/invoices.md): Review Finance features of the WineDirect Fulfillment portal including invoice management and billing - [WineDirect Fulfillment Integration: LibDib](https://docs.winedirectfulfillment.com/documentation/integrations/LibDib.md): Leverage LibDib's Distribution network and streamline your DTC and wholesale operations. - [WineDirect Fulfillment Integration: WineHub](https://docs.winedirectfulfillment.com/documentation/integrations/WineHub.md): WineDirect Fulfillment is proud to announce our integration partnership with WineHub. When connected to Winehub, orders placed in Shopify are automatically sent to WineDirect for fulfillment, with inventory and tracking information kept in sync across systems. - [WineDirect Fulfillment Integration: Commerce7](https://docs.winedirectfulfillment.com/documentation/integrations/commerce7.md): The WineDirect Fulfillment integration application is an app built to seamlessly integrate your front-end ecommerce with your back-end fulfillment provider. Automatically create products that exist in C7 into WineDirect Fulfillment. Automatically track inventory levels in WineDirect Fulfillment in y… - [WineDirect Fulfillment Integration: OrderPort](https://docs.winedirectfulfillment.com/documentation/integrations/orderport.md): Connect your OrderPort eCommerce with WineDirect Fulfillment for fast and accurate order transmission, product mapping, inventory control and tracking information. - [WineDirect Fulfillment Integration: RedChirp](https://docs.winedirectfulfillment.com/documentation/integrations/redchirp.md): Learn about the RedChirp SMS integration for enhanced customer communication - [WineDirect Fulfillment Integration: ShipCompliant](https://docs.winedirectfulfillment.com/documentation/integrations/shipcompliant.md): ShipCompliant has long been a valued partner of WineDirect Fulfillment, providing order submission and tracking data flows. Simplify your shipping order’s lifecycle by integrating your eCommerce, compliance and fulfillment partner. - [WineDirect Fulfillment Integration: VinoShipper](https://docs.winedirectfulfillment.com/documentation/integrations/vinoshipper.md): Connect your Vinoshipper system with WineDirect Fulfillment for fast and accurate order transmission and tracking data flow. - [Two-Factor Authentication ](https://docs.winedirectfulfillment.com/documentation/login/2FA-authentication.md): Two-factor authentication allows an added level of security for users within the WineDirect Fulfillment portal. By enabling this optional authentication, users will enter a security code from their mobile device that is automatically generated from one of the authenticator apps available for downlo… - [Fulfillment Portal Login Screen](https://docs.winedirectfulfillment.com/documentation/login/fulfillment-portal-login-screen.md): Overview of the WineDirect Fulfillment User Portal login screen features and customization options - [Address Corrections](https://docs.winedirectfulfillment.com/documentation/orders/address-corrections.md): How to view and correct orders with invalid addresses - [HAL - Hold at Location](https://docs.winedirectfulfillment.com/documentation/orders/advanced-shipping-tools/hold-at-location.md): This new shipping management feature will be rolled out to users who already have Redirect/Recall access over the next few weeks. Here is what you'll see! The Hold-at-Location feature is available for UPS and FedEx packages in the system and allows you to direct an order from its original home addr… - [Recalling a Package ](https://docs.winedirectfulfillment.com/documentation/orders/advanced-shipping-tools/recalling-a-package.md): How to recall UPS packages directly from the WineDirect Fulfillment portal - [Rerouting a Package](https://docs.winedirectfulfillment.com/documentation/orders/advanced-shipping-tools/rerouting-a-package.md): How to reroute UPS packages directly through the WineDirect Fulfillment Portal - [UPS Reschedule Delivery Request ](https://docs.winedirectfulfillment.com/documentation/orders/advanced-shipping-tools/rescheduling-a-package.md): You can now reschedule the delivery date of any UPS order that has been shipped directly from the WineDirect Fulfillment portal! - [Alabama Wine Shipping Regulations](https://docs.winedirectfulfillment.com/documentation/orders/alabama-wine-shipping-regulations.md): Requirements and process for shipping wine to Alabama consumers - [Back Orders](https://docs.winedirectfulfillment.com/documentation/orders/back-orders.md): How to view and manage back orders in the WineDirect Fulfillment portal - [Bulk Order Update](https://docs.winedirectfulfillment.com/documentation/orders/bulk-order-update.md): The Bulk Order Update feature allows you to update a limited set of order attributes for a batch of orders simultaneously. - [Claims](https://docs.winedirectfulfillment.com/documentation/orders/claims.md): This article provides information on how clients can submit, search for, and view claims directly from their WineDirect Fulfillment portal - [Club Orders & Checklist](https://docs.winedirectfulfillment.com/documentation/orders/club-orders-checklist.md): Complete guide to managing club orders and the club shipping checklist process - [Create an Order](https://docs.winedirectfulfillment.com/documentation/orders/create-an-order.md): The ***Create an Order*** feature is located within the Orders chapter and allows the user to create and submit a single order into the system. This feature bypasses the need to use the **Manual Order Importer** when only a single order needs to be submitted. In addition, the order details can be cl… - [Delivery Exceptions Report](https://docs.winedirectfulfillment.com/documentation/orders/delivery-exceptions.md): How to search and manage delivery exceptions in the WineDirect Fulfillment portal - [EcoCool Solution](https://docs.winedirectfulfillment.com/documentation/orders/eco-cool-solution.md): We have eliminated the use of foam packaging in all our warehouse locations. Over the years, we’ve invested in curating and expanding the best coolpack option that keeps your wine safe and cool without harming the environment. Our proprietary EcoCool Solution combines high-performing drain-safe ice… - [Add a product](https://docs.winedirectfulfillment.com/documentation/orders/edit-an-order/add-a-product.md): Learn how to add new products to existing orders - [Cancel a line item](https://docs.winedirectfulfillment.com/documentation/orders/edit-an-order/cancel-a-line-item.md): Learn how to cancel or remove individual line items from orders - [Cancel a Quarantined Order](https://docs.winedirectfulfillment.com/documentation/orders/edit-an-order/cancel-a-quarantined-order.md): How to cancel quarantined orders that failed to batch into the system - [Cancel an Order](https://docs.winedirectfulfillment.com/documentation/orders/edit-an-order/cancel-an-order.md): How to cancel orders in the WineDirect Fulfillment Portal - [Change a notification email address](https://docs.winedirectfulfillment.com/documentation/orders/edit-an-order/change-a-notification-email-address.md): Learn how to modify or add notification email addresses for orders - [Change a notification phone number](https://docs.winedirectfulfillment.com/documentation/orders/edit-an-order/change-a-notification-phone-number.md): Learn how to modify or add notification phone numbers for orders - [Change a requested service level](https://docs.winedirectfulfillment.com/documentation/orders/edit-an-order/change-a-requested-service-level.md): Learn how to modify the requested service level for orders - [Change a requested ship date](https://docs.winedirectfulfillment.com/documentation/orders/edit-an-order/change-a-requested-ship-date.md): Learn how to modify or add a requested ship date for orders - [Change a Ship-From Warehouse](https://docs.winedirectfulfillment.com/documentation/orders/edit-an-order/change-a-ship-from-warehouse.md): Learn how to change the ship-from warehouse for orders with bi-coastal shipping - [Change or add a gift message](https://docs.winedirectfulfillment.com/documentation/orders/edit-an-order/change-or-add-a-gift-message.md): How to add or edit gift messages for orders in the fulfillment system - [Change or add a price to a SKU](https://docs.winedirectfulfillment.com/documentation/orders/edit-an-order/change-or-add-a-price-to-a-sku.md): Learn how to modify pricing for individual SKUs in orders - [Changing a quantity of a product](https://docs.winedirectfulfillment.com/documentation/orders/edit-an-order/changing-a-quantity-of-a-product.md): Learn how to modify product quantities in an existing order - [Changing an Address](https://docs.winedirectfulfillment.com/documentation/orders/edit-an-order/changing-an-address.md): How to change shipping addresses for orders before shipment - [Edit an Order](https://docs.winedirectfulfillment.com/documentation/orders/edit-an-order/edit-an-order.md) - [International Shipping Information and Instructions](https://docs.winedirectfulfillment.com/documentation/orders/international-shipping.md): Complete guide to international wine shipping through WineDirect - [Order Hold Management](https://docs.winedirectfulfillment.com/documentation/orders/order-hold-management.md): Understanding and managing different types of order holds in the fulfillment system - [Order Merge](https://docs.winedirectfulfillment.com/documentation/orders/order-merge.md): This article details the objective of the Order Merge feature, which is the ability to merge two orders into a single order to assist with this common order request. - [Order Types](https://docs.winedirectfulfillment.com/documentation/orders/order-types/order-types.md): Understanding different order types in the WineDirect Fulfillment system - [Order Validation Workflow](https://docs.winedirectfulfillment.com/documentation/orders/order-validation-workflow.md): Complete guide to order validation and hold processes in the WineDirect system - [Re-Ship an Order](https://docs.winedirectfulfillment.com/documentation/orders/re-ship-an-order.md): How to create and finalize a reship in the fulfillment portal - [Returns](https://docs.winedirectfulfillment.com/documentation/orders/returns.md): How to view and manage orders that have been returned from carriers - [Emails Sent Report](https://docs.winedirectfulfillment.com/documentation/orders/shipment-notifications/emails-sent-report.md) - [Shipments](https://docs.winedirectfulfillment.com/documentation/orders/shipments.md): How to search for and manage shipments in the WineDirect Fulfillment portal - [2026 Temperature Controlled Shipping Schedules](https://docs.winedirectfulfillment.com/documentation/orders/temperature-controlled/2026-temp-control-shipping-schedules.md) - [What is Temperature Controlled Shipping?](https://docs.winedirectfulfillment.com/documentation/orders/temperature-controlled/what-is-temperature-controlled-shipping.md): Complete guide to temperature-controlled shipping services and options - [Upload Orders](https://docs.winedirectfulfillment.com/documentation/orders/upload-orders.md): Process for uploading orders manually via a template excel form - [View Orders](https://docs.winedirectfulfillment.com/documentation/orders/view-orders.md): How to search for and view orders in the fulfillment system - [Manage Weather Holds](https://docs.winedirectfulfillment.com/documentation/orders/weather-holds/configure-weather-holds.md): This article will offer step-by-step instructions on how to add a weather hold to your account. Weather Holds must be configured at a state level, but can be released at various levels of order volume, from a single order to bulk order release. - [Release Weather Holds](https://docs.winedirectfulfillment.com/documentation/orders/weather-holds/manage-weather-holds.md): This article will provide step-by-step instructions on how best to search for and release orders from Weather Holds and Weather Hold configurations as a whole. - [Estimate Weather Risk (5-Day Forecast)](https://docs.winedirectfulfillment.com/documentation/orders/weather-holds/new-estimate-weather-risk-5-day-forecast.md): Weather threshold management system for monitoring forecasts and managing orders - [What are Weather Holds?](https://docs.winedirectfulfillment.com/documentation/orders/weather-holds/weather-holds.md): This article will provide information regarding the WineDirect Fulfillment Weather Hold tool, answering some common questions regarding Weather Holds and best practices. - [Arrive55](https://docs.winedirectfulfillment.com/documentation/orders/white-glove/arrive55.md): Premium white-glove delivery service with temperature-controlled delivery - [VineVault](https://docs.winedirectfulfillment.com/documentation/orders/white-glove/vinevault.md): Premium white-glove delivery service with temperature-controlled delivery across 19 states - [Web Service & Order Issues](https://docs.winedirectfulfillment.com/documentation/orders/winedirect-web-service-&-order-issues.md): In the event that we experience Web Service outages or interruptions, please note that these types of disruptions with the Web Service may impact the transmission of orders from ShipCompliant. - [Bottle Etching](https://docs.winedirectfulfillment.com/documentation/packaging-and-customization/bottle-etching.md): Customize your large format or special vintages with a celebratory message for your customer’s milestones. - [Gift Boxes | Greyboard ](https://docs.winedirectfulfillment.com/documentation/packaging-and-customization/giftbox-offerings.md): WineDirect Fulfillment is pleased to offer gift boxes for use in special requests. These high-quality greyboard boxes provide an extra touch of presentation for your wine. Kept in stock at all warehouses for on-the-fly use or to pre-purchase for client-owned inventory and/or project builds. - [Greeting Cards](https://docs.winedirectfulfillment.com/documentation/packaging-and-customization/greeting-cards.md): Personalized greeting card options and setup instructions for gift orders - [Ribbon](https://docs.winedirectfulfillment.com/documentation/packaging-and-customization/ribbon.md): With our in-house ribbon printer, the possibilities are endless. Customize your gift packaging with your logo-branded ribbon. Offer corporate clients the ability to include a message on the ribbon, or even the recipient’s name. - [Cancelling an Inventory In Request](https://docs.winedirectfulfillment.com/documentation/products/cancelling-an-inventory-in-request.md): Two methods for cancelling Inventory In requests in the fulfillment system - [Cancelling an Inventory Out Request](https://docs.winedirectfulfillment.com/documentation/products/cancelling-an-inventory-out-request.md): Two methods for cancelling Inventory Out requests in the fulfillment system - [Create/Edit Products](https://docs.winedirectfulfillment.com/documentation/products/create-edit-products.md): Step-by-step instructions for creating new and editing existing product SKUs directly from the fulfillment portal - [Deactivating a SKU/Product](https://docs.winedirectfulfillment.com/documentation/products/deactivating-a-sku-product.md): Step-by-step guide to remove SKUs from your product listing in the WD Portal - [Inventory Activity](https://docs.winedirectfulfillment.com/documentation/products/inventory-activity.md): Track specific inventory movement results based on search attributes and date ranges - [Inventory Consumption](https://docs.winedirectfulfillment.com/documentation/products/inventory-consumption.md): End-of-month inventory reporting and storage velocity tracking for SKUs - [Long Term Storage](https://docs.winedirectfulfillment.com/documentation/products/long-term-storage.md): Long Term Storage options and capabilities with seamless inventory management - [Owned Products](https://docs.winedirectfulfillment.com/documentation/products/owned-products.md): Information on SKUs owned by a specific supplier with listing and inventory sub-options - [Gift Set / Pick To Order SKU Setup Form](https://docs.winedirectfulfillment.com/documentation/products/product-setup/gift-set-pick-to-order-setup-form.md): Setup form and instructions for Gift Set and Pick-to-Order SKUs - [Non-Wine SKU Setup Form](https://docs.winedirectfulfillment.com/documentation/products/product-setup/non-wine-sku-setup-form.md): Clients can now create SKUs directly from the portal via our Create/Edit Products tab! How to do this, as well as an optional setup form, is available below for download. - [Sellable Products](https://docs.winedirectfulfillment.com/documentation/products/sellable-products.md): View your catalogue of SKUs provided to WineDirect Fulfillment via Product Setup or Product Sync - [Short Term Storage](https://docs.winedirectfulfillment.com/documentation/products/short-term-storage.md): Short Term Storage fees and calculations for inventory at WD Fulfillment Centers - [Subinventories](https://docs.winedirectfulfillment.com/documentation/products/sub-inventories.md): Overview of WineDirect Fulfillment subinventory features for optimized inventory management - [Subinventory Move](https://docs.winedirectfulfillment.com/documentation/products/sub-inventory-move.md): Instructions for executing an Inventory Move from one subinventory to another within the fulfillment portal. - [Create IN Request](https://docs.winedirectfulfillment.com/documentation/products/transfers-physical-inventory-movement/create-in-request.md): How to execute an Inventory IN submission to transfer inventory into designated WineDirect fulfillment warehouse - [Create OUT Request](https://docs.winedirectfulfillment.com/documentation/products/transfers-physical-inventory-movement/create-out-request.md): Instructions on how to create an Inventory Out Request - [Transfers: Inter-Center Transfers](https://docs.winedirectfulfillment.com/documentation/products/transfers-physical-inventory-movement/inter-center-transfers.md): Complete guide to creating and managing Inter-Center Transfer requests between WineDirect warehouses - [Transportation Guidelines (WDI)](https://docs.winedirectfulfillment.com/documentation/products/transportation-guidelines-wdi.md): Transportation schedule and guidelines for WDI American Canyon location - [Advanced Analytics](https://docs.winedirectfulfillment.com/documentation/reports/advanced-analytics.md): Embedded reporting suite for comprehensive fulfillment business insights - [Scheduled Emailed Reports](https://docs.winedirectfulfillment.com/documentation/reports/scheduled-emailed-reports.md): The ability to create and email reports via excel is now available in the system via an array of search attributes allowing the user to specify and customize such data. - [GLW-PSO](https://docs.winedirectfulfillment.com/documentation/shipping-maps-and-zones/bi-coastal-maps/glw-pso.md): Bi-Coastal Shipping Map from PSO, CA - GLENWILLOW (GLW) FC with TX from GLENWILLOW (GLW) FC - [GLW-SHW](https://docs.winedirectfulfillment.com/documentation/shipping-maps-and-zones/bi-coastal-maps/glw-shw.md): Bi-Coastal Shipping Map to WILLAMETTE VALLEY (SHW) FC with TX from GLENWILLOW (GLW) FC - [GLW-WDI](https://docs.winedirectfulfillment.com/documentation/shipping-maps-and-zones/bi-coastal-maps/glw-wdi.md): Bi-Coastal Shipping Map from WDI, CA - GLENWILLOW FC with TX from GLENWILLOW (GLW) FC - [PSO-GLW](https://docs.winedirectfulfillment.com/documentation/shipping-maps-and-zones/bi-coastal-maps/pso-glw.md): Bi-Coastal Shipping Map from PSO, CA - [SHW-GLW](https://docs.winedirectfulfillment.com/documentation/shipping-maps-and-zones/bi-coastal-maps/shw-glw.md): Bi-Coastal Shipping Map from SHW, OR to GLENWILLOW FC with TX from WILLAMETTE VALLEY, SHW - [SMA-GLW](https://docs.winedirectfulfillment.com/documentation/shipping-maps-and-zones/bi-coastal-maps/sma-glw.md): Bi-Coastal Shipping Map from SMA, CA to GLENWILLOW, OH - [WDI-GLW](https://docs.winedirectfulfillment.com/documentation/shipping-maps-and-zones/bi-coastal-maps/wdi-glw.md): Bi-Coastal Shipping Map from WDI, CA - GLENWILLOW FC with TX from GREEN ISLAND (WDI) FC - [Shipping Maps & Zones](https://docs.winedirectfulfillment.com/documentation/shipping-maps-and-zones/shipping-maps-and-zones.md): Here you will find a description and maps of all of the WineDirect Fulfillment facilities and carrier zones, including time-in-transit. Click on the originating warehouse to learn more. - [v25.10.1 Release](https://docs.winedirectfulfillment.com/release-notes/2025/v25.10.1.md): Version 25.10.1 Release - October 9, 2025 - [v25.10.2 Release](https://docs.winedirectfulfillment.com/release-notes/2025/v25.10.2.md): Version 25.10.2 Release - October 31, 2025 - [v25.11.1 Release](https://docs.winedirectfulfillment.com/release-notes/2025/v25.11.1.md): Version 25.11.1 Release - Nov. 15, 2025 - [v25.11.2 Release](https://docs.winedirectfulfillment.com/release-notes/2025/v25.11.2.md): Version 25.11.2 Release - Nov. 30, 2025 - [v25.12.1 Release](https://docs.winedirectfulfillment.com/release-notes/2025/v25.12.1.md): v25.12.1 Release - December 31, 2025 - [v25.6.1 Release](https://docs.winedirectfulfillment.com/release-notes/2025/v25.6.1.md): Version 25.6.1 Release - June 1, 2025 - [v25.6.2 Release](https://docs.winedirectfulfillment.com/release-notes/2025/v25.6.2.md): Version 25.6.2 Release - June 12, 2025 - [v25.6.3 Release](https://docs.winedirectfulfillment.com/release-notes/2025/v25.6.3.md): Version 25.6.3 Release - June 19, 2025 - [v25.6.4 Release](https://docs.winedirectfulfillment.com/release-notes/2025/v25.6.4.md): Version 25.6.4 Release - June 26, 2025 - [v25.7.1 Release](https://docs.winedirectfulfillment.com/release-notes/2025/v25.7.1.md): Version 25.7.1 Release - July 3, 2025 - [v25.7.2 Release](https://docs.winedirectfulfillment.com/release-notes/2025/v25.7.2.md): Version 25.7.2 Release - July 10, 2025 - [v25.7.3 Release](https://docs.winedirectfulfillment.com/release-notes/2025/v25.7.3.md): Version 25.7.3 Release - July 17, 2025 - [v25.7.4 Release](https://docs.winedirectfulfillment.com/release-notes/2025/v25.7.4.md): Version 25.7.3 Release - July 17, 2025 - [v25.7.5 Release](https://docs.winedirectfulfillment.com/release-notes/2025/v25.7.5.md): Version 25.7.5 Release - July 31, 2025 - [v25.8.1 Release](https://docs.winedirectfulfillment.com/release-notes/2025/v25.8.1.md): Version 25.8.1 Release - August 7, 2025 - [v25.8.2 Release](https://docs.winedirectfulfillment.com/release-notes/2025/v25.8.2.md): Version 25.8.2 Release - August 14, 2025 - [v25.8.3 Release](https://docs.winedirectfulfillment.com/release-notes/2025/v25.8.3.md): Version 25.8.3 Release - August 28, 2025 - [v25.9.1 Release](https://docs.winedirectfulfillment.com/release-notes/2025/v25.9.1.md): Version 25.9.1 Release - September 11, 2025 - [v25.9.2 Release](https://docs.winedirectfulfillment.com/release-notes/2025/v25.9.2.md): Version 25.9.2 Release - September 29, 2025 - [v26.1.1 Release](https://docs.winedirectfulfillment.com/release-notes/2026/v26.1.1.md): v26.1.1 Release - January 2026 - [WineDirect Fulfillment Release Notes](https://docs.winedirectfulfillment.com/release-notes/index.md): Stay up to date with the latest changes, improvements, and new features in WineDirect Fulfillment Portal & Gateway API's. - [v26.2.1 Release](https://docs.winedirectfulfillment.com/v26-2-1-release.md) - [v26.3.1 Release](https://docs.winedirectfulfillment.com/v26-3-1-release.md) ## OpenAPI Specs - [openapi](https://docs.winedirectfulfillment.com/openapi.json) ## Optional - [Status](https://status.winedirectfulfillment.com) - [Contact Us](https://winedirectfulfillment.com/contact-us/)