Orders
Cancel an Order
How to cancel orders in the WineDirect Fulfillment Portal
There are two ways to cancel an order in the WineDirect Fulfillment Portal:
Search for your order/s using either the quick search order field or by selecting a group of orders at a time.
Select the three-dot icon to the right of the order and select Cancel
A small popup will appear: selecting “OK” the cancellation request or “Cancel” to back out of the cancellation request.
Once canceled, a popup window will appear confirming your request.
Select “YES” to close the popup window.
Select the “Cancel this Order” button at the top of the upper right corner.
A small popup will appear: select “OK” to confirm the request to Cancel.
1. Cancelling from the main View Orders Screen:
Go to Orders >> View Orders on the fulfillment portal2. Cancelling in the Order Details of the order:
Go to the View Orders page to search for the specific order you would like to cancel Click the order number to bring you to the order details page.Please reach out to CSOperations@winedirect.com or call 707-603-4011 if you have any questions or need additional information.