Inserts/collateral should be set up as SKUs in the WD system and submitted on your system orders
Order Holds and/or Requested Future Ship must be established before submitting orders
Ensure product moves are completed from Primary to Club sub-inventory if applicable
Clubs with CoolPacks/Temp Control Truck requests: Please coordinate with your Club Manager before planning your club shipments, as noted on the new Save the Date document.
WD requests clients complete a Forecast Planning Worksheet annually with a full year’s worth of forecasting data to help book their desired ship dates and help WD plan for staffing and packaging needs.We also request a completed Club Checklist/Save The Date, of which we offer a downloadable version HERE. This form should be submitted six weeks in advance of your club ship date to your Account Manager.This worksheet includes:
Product Setup: 4 weeks in advance (5 weeks if shipping bi-coastally)
All applicable SKUs (wines and inserts/collateral) must be configured and active in the system by this deadline. Clients can Create/Edit SKUs directly in the system following this how-to article.
Inventory Delivery: 2 weeks in advance (3 weeks if shipping bi-coastally)
Upon receiving confirmation of your Inventory In request, you will receive a reference/PO#. Inventory may be delivered to the appropriate WD fulfillment center.
Please submit Club orders one week before the ship date to check for any data integrity issues and to allow us to begin preparing packages for shipment.Remember to include your insert/collateral SKUs with each order. Please check with your POS/eCommerce provider on any special needs regarding releasing your orders.
Important: Club-type orders are not automatically released from ShipCompliant; therefore, users who are integrated with ShipCompliant will need to manually release Club orders in batches from ShipCompliant by following the instructions linked here.This manual action must be repeated whenever a club order needs to be fulfilled.
For support or additional questions related to ShipCompliant, please contact ShipCompliant at 888-449-5285.