The Shipment Notification Log displays all shipment notification emails sent to consumers, including those with issues. To display the log, follow the steps listed below.
  1. Choose the account to display the emails sent to consumers
  2. Choose the date range and the notification status (sent or emails with errors or all emails).
  3. Click Search
You will get an exportable document that shows:
  • The current account
  • WDF Order Number
  • Client Order Number
  • Order Type
  • Carrier Name
  • Tracking information
  • Ship Date
  • Recipient Customer
  • Notification and Message Status
The 3-Dot menu on the right gives you access to view or resend the email that was sent to the consumer. The Notification Status confirms whether the email was sent successfully or not. Shipment notification log interface showing email status and tracking information