Fulfillment GSET Process & Project Builds
1. Create the GSET or PTO straight from our portal!
The user can navigate to Products-> Create/Edit Products-> Create a New Product to begin building the item.- Select Supplied By from the dropdown
- Select Sellable By from the dropdown
- Submit a completed WD GSET or PTO Form via email to csoperations@winedirect.com.
- Select the item type desired to build, Gift Set or Pick-To-Order, being among the selected
- Click Go and complete the prompts to successfully build the GSET/PTO item SKU.
2. Submit an INVENTORY IN
Once all SKUs for all the products (wine, tissue, boxes, etc.) are set up, an Inventory IN request can be submitted via the WineDirect Portal at https://www.winedirect.com/ under the Products tab.3. Product Confirmation
Confirm that all products have been received in and are on hand before requesting the GSET / Project Build request with your Account Manager.4. GSET / Project Request Quantity
Email your Account Manager the build request and include SKU #‘s and the quantity of sets to be built. If applicable, please include photos of the completed project with your request.- Tissue wrapping requires a Project Build.
- Bi-Coastal Clients: ALL GSET / Project Builds can be completed at either facility. Once completed, you may submit an Inter-Transfer request to GLW.
5. GSET/ Project Builds
Your Account Manager will submit the request to our Projects Team and provide you with an estimated turn-around time. Please note that build requests are “first-come, first-served.” During the busy gifting season of September through December, we recommend submitting build requests a minimum of 4 weeks before when you would like to ship.- Builds are billed @ $40 per labor hour with a 1-hour minimum, billed in full-hour increments, plus materials.
- Break-downs are billed at $40 per labor hour with a 1-hour minimum in full-hour increments.