Out for Delivery Notifications
The purpose of the Out for Delivery notification is to send the customer an email when an ‘Out for Delivery’ scan has been reported by the carrier. The WineDirect Fulfillment platform is connected directly via API to all major carriers, and when this scan is detected, our portal receives that information immediately; allowing the user to notify customers in real-time. The user can composite detailed messages to their recipients, including tracking events and exception comments being populated directly within the email so that the customer does not have to click the tracking link and be sent to the carrier website. Composition of the out for delivery email notification is the same as the shipping notification emails in that whenever a specific ‘Merge Tag’ is pasted into the email body, that specific action will populate when sent to the recipient. The new email editor allows for the same customization as the Shipment Notification template. Below is the sample text included in our Out for Delivery Template:Hello , Your Pixar Wine Company wine is out for delivery today! As a reminder, someone 21 or older must sign for your delivery. If you are unable to sign for your wine or need to update your shipping address, you can update with the carrier. Click here to Track with Carrier If you have any questions regarding your shipment please do not hesitate to call at ___ or send an email to ____. Cheers, The team at Pixar Wine Company